North America Artificial Intelligence in Retail Market (2025-2031) | Industry, Growth, Size, Forecast, Revenue, Share, Value, Trends, Analysis & Companies

Market Forecast by Countries (United States, Canada), By Type (Online, Offline), By Service (Professional, Managed), By Technology (Machine Learning, Deep Learning, NLP) And Competitive Landscape

Product Code: ETC4621262 Publication Date: Jul 2023 Updated Date: Mar 2025 Product Type: Report
Publisher: 6Wresearch No. of Pages: 200 No. of Figures: 90 No. of Tables: 300

North America Artificial Intelligence in Retail Market Highlights

Report Name North America Artificial Intelligence in Retail Market
Forecast Period 2025-2031
Market Size 164.74 Billion By 2031
CAGR 6.2%
Growing Sector Retail

Topics Covered in the North America Artificial Intelligence In Retail Market Report

North America Artificial Intelligence In Retail Market report thoroughly covers the market By Countries, By Type, By Service, and By Technology. The market outlook report provides an unbiased and detailed analysis of the ongoing market trends, opportunities/high growth areas, and market drivers which would help the stakeholders to devise and align their market strategies according to the current and future market dynamics.

North America Artificial Intelligence In Retail Market Size & Analysis

North America Artificial Intelligence in Retail market is projected to expand from USD 31.12 billion to USD 164.74 billion by 2031, at a CAGR of 6.2% during the forecast period. Artificial intelligence (AI) has revolutionized the retail industry in North America, bringing about significant changes in the way businesses operate. It is a technology that enables machines to learn from experience, adapt to new inputs and perform tasks like human beings. This advanced technology has enabled retailers in North America to improve their efficiency, reduce costs, and enhance customer experiences.

North America Artificial Intelligence In Retail Market Synopsis

North America Artificial Intelligence In Retail Market is projected to grow significantly over the forecast period. Incorporating AI technologies, retailers in North America are beginning to unlock new levels of efficiency in operations, personalized shopping experiences for customers, and pioneering ways to manage inventory and streamline supply chains. This burgeoning adoption of AI is driven by the growing digitalization of retail markets and the increasing internet and smartphone penetration in the region.

According to 6Wresearch, the North America Artificial Intelligence In Retail Market size is anticipated to reach a CAGR of 6.2% during the forecast period of 2025-2031. The market growth is driven by factors such as the increasing adoption of AI technologies for customer service and inventory management, and the rising demand for enhanced user experiences. Major trends shaping the industry include the integration of AI with other emerging technologies like IoT and blockchain for improved supply chain efficiency and fraud prevention.

However, challenges such as the lack of technical expertise and concerns regarding data privacy and security act as restraints to the North America Artificial Intelligence In Retail Market Growth. Despite these challenges, the sector is ripe with opportunities, especially in leveraging AI to understand consumer behaviors better, personalize shopping experiences, and in automating operations to reduce costs. The ongoing digital transformation across North America, coupled with a growing retail sector, indicates a promising future for AI adoption in the region's retail industry.

North America Artificial Intelligence In Retail Industry Trends

North America Artificial Intelligence In Retail Market Artificial intelligence (AI) has become a disruptive force in the retail industry, transforming the way businesses operate and interact with customers. In North America, AI is rapidly gaining traction as retailers seek to enhance their competitiveness and meet the evolving demands of consumers.

One of the key trends driving the growth of AI in the North American retail market is its widespread adoption by major players in the industry. Leading retailers are increasingly investing in AI-enabled technologies such as machine learning, natural language processng, and computer vision to improve operational efficiency, personalize customer experiences, and drive sales.

Investment Opportunities in North America Artificial Intelligence In Retail Market

The growing adoption of AI in the retail industry has also created numerous investment opportunities in North America. As retailers continue to prioritize AI-driven strategies, there is a high demand for innovative solutions that can help businesses stay ahead of the competition. Investors have recognized this potential and are investing heavily in AI start-ups, particularly those specializing in retail technologies. In 2021 alone, North American AI start-ups received $17 billion in funding, with a significant portion going towards retail-focused companies.

Government policies and schemes introduced in the North America Artificial Intelligence In Retail Market  

In recent years, the governments have increasingly recognized the potential of Artificial Intelligence (AI) in transforming the retail sector. Some of the notable policies and schemes have been introduced to foster innovation and growth in this area. For instance, the establishment of AI research hubs and innovation centers across the continent aims to nurture talent and develop AI technologies tailored to retail needs. Additionally, financial incentives and tax breaks have been offered to startups and companies investing in AI for retail, encouraging the adoption of smart technologies to enhance customer experience and operational efficiency. These government initiatives are pivotal in positioning the North American retail market at the forefront of digital transformation, driving economic growth, and improving the consumer retail experience.

Key Players in the North America Artificial Intelligence In Retail Market

The North America Artificial Intelligence In Retail Industry is characterized by a dynamic mix of both local startups and international companies making significant strides. Notable players include DataProphet, a South North American company specializing in AI-driven process optimization, and Nigeria's Kudi, which focuses on conversational banking using AI.

Future Insights of the North America Artificial Intelligence In Retail Market

The future of AI in the North America retail sector looks promising, with trends indicating a surge in adoption rates across various retail operations. Advancements in AI are expected to revolutionize customer service through personalized shopping experiences and efficient inventory management. Additionally, as access to data and the Internet improves across the continent, AI applications in retail are poised for unprecedented growth, further boosting the sector's contribution to region’s economic development.  Furthermore, collaborations between governments and the private sector to invest in AI infrastructure are expected to accelerate the adoption of AI technologies in retail. This will lead to an increase in job opportunities within the field, as well as overall economic growth and development.

Market Segmentation Analysis

The report offers a comprehensive study of the subsequent market segments and their leading categories

United States to Dominate the Market - By Countries

The US currently holds the largest share in this market, accounting for over 70% of the total revenue generated by AI in retail. This dominance can be attributed to the presence of major retailers such as Walmart, Amazon, and Target, who have heavily invested in AI technologies.

Online Segment to Dominate the Market - By Type

The online segment holds the largest share in this market due to the increasing popularity of e-commerce and the growing trend of omnichannel retailing.

Managed to Dominate the Market - By Service

According to Dhaval, Senior Research Analyst, 6Wresearch, Managed is projected to grow over the forecast period due to retailers' increasing reliance on external expertise to implement and manage AI technologies effectively.

Machine Learning to Dominate the Market - By Technology

By Technology, Machine Learning is witnessing growth in North America's retail sector. Machine Learning's adaptability and capacity for predictive analytics make it exceptionally valuable for personalizing customer interactions and optimizing inventory management.

Key Attractiveness of the Report

  • 10 Years Market Numbers.
  • Historical Data Starting from 2021 to 2024.
  • Base Year: 2024.
  • Forecast Data until 2031.
  • Key Performance Indicators Impacting the Market.
  • Major Upcoming Developments and Projects.

Key Highlights of the Report:

  • North America Artificial Intelligence in Retail Market Outlook
  • Market Size of North America Artificial Intelligence in Retail Market, 2024
  • Forecast of North America Artificial Intelligence in Retail Market, 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Revenues & Volume for the Period 2021 - 2031
  • North America Artificial Intelligence in Retail Market Trend Evolution
  • North America Artificial Intelligence in Retail Market Drivers and Challenges
  • North America Artificial Intelligence in Retail Price Trends
  • North America Artificial Intelligence in Retail Porter's Five Forces
  • North America Artificial Intelligence in Retail Industry Life Cycle
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Type for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Online for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Offline for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Type for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Online for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Offline for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Type for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Online for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Offline for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Service for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Professional for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Managed for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Service for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Professional for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Managed for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Service for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Professional for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Managed for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Technology for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Machine Learning for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By Deep Learning for the Period 2021 - 2031
  • Historical Data and Forecast of North America Artificial Intelligence in Retail Market Revenues & Volume By NLP for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Technology for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Machine Learning for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By Deep Learning for the Period 2021 - 2031
  • Historical Data and Forecast of United States Artificial Intelligence in Retail Market Revenues & Volume By NLP for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Technology for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Machine Learning for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By Deep Learning for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Artificial Intelligence in Retail Market Revenues & Volume By NLP for the Period 2021 - 2031
  • North America Artificial Intelligence in Retail Market - Key Performance Indicators
  • North America Artificial Intelligence in Retail Market - Import Export Trade Statistics
  • North America Artificial Intelligence in Retail Market - Opportunity Assessment By Countries
  • North America Artificial Intelligence in Retail Market - Opportunity Assessment By Type
  • North America Artificial Intelligence in Retail Market - Opportunity Assessment By Service
  • North America Artificial Intelligence in Retail Market - Opportunity Assessment By Technology
  • North America Artificial Intelligence in Retail Market - Top Companies Market Share
  • North America Artificial Intelligence in Retail Market - Top Companies Profiles
  • North America Artificial Intelligence in Retail Market - Comparison of Players in Technical and Operating Parameters
  • North America Artificial Intelligence in Retail Market - Strategic Recommendations

Market Covered

The report offers a comprehensive study of the subsequent market segments:

By Countries

  • United States
  • Canada

By Type

  • Online
  • Offline

By Service

  • Professional
  • Managed

By Technology

  • Machine Learning
  • Deep Learning
  • NLP
North America Artificial Intelligence in Retail Market (2025-2031): FAQs
The current trend is a strong adoption of AI by major retailers as well as smaller players in the market, with an emphasis on personalization and customer engagement.
With the growing demand for AI-driven solutions in the retail industry, there are numerous investment opportunities available for innovative technologies and start-ups specializing in this sector.
Currently, the United States holds the largest share in this market due to its established presence of major retailers and heavy investments in AI technologies.
Retailers are leveraging AI-driven data analytics to gather insights on customer preferences and behaviors, as well as using chatbots and virtual assistants powered by NLP to provide 24/7 customer support and personalized promotions.
By utilizing predictive analytics and machine learning algorithms, retailers have been able to optimize inventory levels, forecast demand, and improve overall efficiency in their supply chain and operations management.
6W monitors the market across 60+ countries Globally, publishing an annual market outlook report that analyses trends, key drivers, Size, Volume, Revenue, opportunities, and market segments. This report offers comprehensive insights, helping businesses understand market dynamics and make informed decisions.
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1 Executive Summary

2 Introduction

2.1 Key Highlights of the Report

2.2 Report Description

2.3 Market Scope & Segmentation

2.4 Research Methodology

2.5 Assumptions

3 North America Artificial Intelligence in Retail Market Overview

3.1 North America Regional Macro Economic Indicators

3.2 North America Artificial Intelligence in Retail Market Revenues & Volume, 2021 & 2031F

3.3 North America Artificial Intelligence in Retail Market - Industry Life Cycle

3.4 North America Artificial Intelligence in Retail Market - Porter's Five Forces

3.5 North America Artificial Intelligence in Retail Market Revenues & Volume Share, By Countries, 2021 & 2031F

3.6 North America Artificial Intelligence in Retail Market Revenues & Volume Share, By Type , 2021 & 2031F

3.7 North America Artificial Intelligence in Retail Market Revenues & Volume Share, By Service , 2021 & 2031F

3.8 North America Artificial Intelligence in Retail Market Revenues & Volume Share, By Technology , 2021 & 2031F

4 North America Artificial Intelligence in Retail Market Dynamics

4.1 Impact Analysis

4.2 Market Drivers

4.3 Market Restraints

5 North America Artificial Intelligence in Retail Market Trends

6 North America Artificial Intelligence in Retail Market, 2021 - 2031

6.1 North America Artificial Intelligence in Retail Market, Revenues & Volume, By Type , 2021 - 2031

6.2 North America Artificial Intelligence in Retail Market, Revenues & Volume, By Service , 2021 - 2031

6.3 North America Artificial Intelligence in Retail Market, Revenues & Volume, By Technology , 2021 - 2031

7 United States Artificial Intelligence in Retail Market, 2021 - 2031

7.1 United States Artificial Intelligence in Retail Market, Revenues & Volume, By Type , 2021 - 2031

7.2 United States Artificial Intelligence in Retail Market, Revenues & Volume, By Service , 2021 - 2031

7.3 United States Artificial Intelligence in Retail Market, Revenues & Volume, By Technology , 2021 - 2031

8 Canada Artificial Intelligence in Retail Market, 2021 - 2031

8.1 Canada Artificial Intelligence in Retail Market, Revenues & Volume, By Type , 2021 - 2031

8.2 Canada Artificial Intelligence in Retail Market, Revenues & Volume, By Service , 2021 - 2031

8.3 Canada Artificial Intelligence in Retail Market, Revenues & Volume, By Technology , 2021 - 2031

9 North America Artificial Intelligence in Retail Market Key Performance Indicators

10 North America Artificial Intelligence in Retail Market - Opportunity Assessment

10.1 North America Artificial Intelligence in Retail Market Opportunity Assessment, By Countries, 2021 & 2031F

10.2 North America Artificial Intelligence in Retail Market Opportunity Assessment, By Type , 2021 & 2031F

10.3 North America Artificial Intelligence in Retail Market Opportunity Assessment, By Service , 2021 & 2031F

10.4 North America Artificial Intelligence in Retail Market Opportunity Assessment, By Technology , 2021 & 2031F

11 North America Artificial Intelligence in Retail Market - Competitive Landscape

11.1 North America Artificial Intelligence in Retail Market Revenue Share, By Companies, 2024

11.2 North America Artificial Intelligence in Retail Market Competitive Benchmarking, By Operating and Technical Parameters

12 Company Profiles

13 Recommendations

14 Disclaimer

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