Market Forecast by Countries (United States, Canada), By Service Type (Managed Security Services, Managed Network Services, Managed Data Center and IT Infrastructure Services, Managed Communication and Collaboration Services, Managed Mobility Services, Managed Information Services), By Deployment Type (Cloud, On-Premises), By Organization Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises), By Vertical (BFSI, IT and Telecom, Retail and Consumer Goods, Manufacturing, Government, Healthcare and Life Sciences, Energy and Utilities, Media and Entertainment) And Competitive Landscape
Product Code: ETC4621014 | Publication Date: Jul 2023 | Updated Date: Mar 2025 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 200 | No. of Figures: 90 | No. of Tables: 300 | |
Report Name | North America Managed Services Market |
Forecast Period | 2025-2031 |
Market Size | USD 119.81 billion by 2031 |
CAGR | 8.5% |
Growing Sector | Managed Security Services |
The North America Managed Services Market report provides a comprehensive evaluation by types, service segments, leading players, and key government initiatives. This detailed report offers stakeholders valuable insights into current and projected market trends, main drivers, high-growth segments, and key challenges, aiding in the formulation of strategic decisions and aligning market strategies with evolving industry dynamics.
North America Managed Services Market was valued at USD 69.9 billion and is expected to reach USD 119.81 billion, growing at a CAGR of around 8.5% from 2025 to 2031. This growth is driven by the increasing need for secure, efficient, and cost-effective IT solutions across various industries. Organizations are increasingly relying on MSPs to navigate the complexities of modern IT environments, ensuring business continuity and competitive advantage.
The North America Managed Services Market is experiencing robust growth driven by the rising demand for outsourced IT services. Key trends include increasing adoption of cloud-based services and emphasis on cybersecurity. Growth drivers encompass technological advancements, the proliferation of IoT devices, and the shift towards remote work. Challenges include cybersecurity threats and regulatory compliance.
According to 6Wresearch, the North America Managed Services Market size is expected to grow at a significant CAGR of 8.5% during the forecast period 2025-2031. The primary drivers of the North America Managed Services Market include rapid technological advancements and increasing reliance on IoT devices, which necessitate continuous support and management. Additionally, the shift towards remote work has surged the demand for managed communication and collaboration services. Regulatory changes, especially in the data protection and cybersecurity landscape, have further driven the need for managed security services. Consumer preferences for cost-effective and efficient IT solutions also contribute significantly to market growth.
The North America Managed Services Market faces challenges such as cybersecurity threats, which require constant vigilance and advanced security measures to counteract. Regulatory compliance can pose significant hurdles, especially with varying laws across states and countries. Economic factors, including potential recessions and budget constraints, can impede market growth. Technological limitations, such as outdated infrastructure in certain organizations, also present obstacles to the seamless adoption of managed services.
Leading players in the North America Managed Services Market include notable companies like IBM Corporation, Accenture, Cognizant, Wipro, and HCL Technologies. These organizations stand out due to their extensive service portfolios, innovative solutions, and strong market presence. Their commitment to continuous investment in research and development, along with adherence to regulatory standards, provides them a competitive edge in the industry.
Government initiatives like the Cybersecurity and Infrastructure Security Agency (CISA) directives and the National Institute of Standards and Technology (NIST) guidelines support the growth of the managed services market by promoting cybersecurity improvements and standardization. Programs like the Federal Risk and Authorization Management Program (FedRAMP) facilitate cloud service adoption by providing a standardized approach to security assessments, authorization, and continuous monitoring for cloud products and services.
The future of the North America Managed Services Market appears promising with numerous growth opportunities driven by advancements in AI, machine learning, and blockchain technologies. The increasing focus on cybersecurity and regulatory compliance will continue to fuel demand. Emerging trends such as edge computing and 5G technology will provide additional growth avenues. However, challenges like evolving cyber threats and stringent regulatory requirements will persist, necessitating constant innovation and agility from market players.
The United States is the dominant country in the North America Managed Services Market, driven by rapid technological adoption and a strong focus on cybersecurity. Managed security services are particularly burgeoning in the US, fueled by stringent data protection regulations and a high incidence of cyber threats. Furthermore, the rise of cloud computing and remote work arrangements has amplified the demand for comprehensive managed services, aligning with the country’s emphasis on digital transformation and innovative IT solutions.
Managed security services are experiencing the highest growth within the service type segments. With the increasing sophistication of cyber-attacks, organizations are prioritizing robust security measures. Managed security services offer comprehensive solutions including threat detection, incident response, and compliance management, addressing critical needs for protecting sensitive data and maintaining regulatory compliance. The heightened awareness and priority given to cybersecurity drive this segment's rapid expansion.
Cloud deployment is the fastest-growing segment in the managed services market. Businesses are increasingly migrating to cloud environments to leverage scalability, flexibility, and cost-efficiency. Managed services providers offer essential support for cloud infrastructure, ensuring security, compliance, and performance optimization. The rising adoption of cloud technology, accelerated by remote work trends, underscores the demand for expert-managed services to maintain cloud operations seamlessly.
Small and medium-sized enterprises (SMEs) are showing significant growth in adopting managed services. Due to limited in-house IT capabilities, SMEs are increasingly turning to managed service providers for their expertise in handling various IT functions. Managed security services are particularly critical for SMEs, offering vital protection against cyber threats and ensuring compliance. The need for cost-effective yet efficient IT solutions drives SMEs to seek managed services, fueling market growth.
The healthcare and life sciences vertical is rapidly growing within the managed services market. Managed data center and IT infrastructure services are critical for this sector, given the emphasis on secure and reliable data management. With stringent regulatory requirements and the increasing digitization of healthcare records, healthcare organizations rely heavily on managed services to maintain compliance and safeguard patient information. The ongoing advancements in healthcare technologies further bolster this market segment.
The report provides a detailed analysis of the following market segments:
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 North America Managed Services Market Overview |
3.1 North America Regional Macro Economic Indicators |
3.2 North America Managed Services Market Revenues & Volume, 2021 & 2031F |
3.3 North America Managed Services Market - Industry Life Cycle |
3.4 North America Managed Services Market - Porter's Five Forces |
3.5 North America Managed Services Market Revenues & Volume Share, By Countries, 2021 & 2031F |
3.6 North America Managed Services Market Revenues & Volume Share, By Service Type , 2021 & 2031F |
3.7 North America Managed Services Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F |
3.8 North America Managed Services Market Revenues & Volume Share, By Organization Size, 2021 & 2031F |
3.9 North America Managed Services Market Revenues & Volume Share, By Vertical, 2021 & 2031F |
4 North America Managed Services Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 North America Managed Services Market Trends |
6 North America Managed Services Market, 2021 - 2031 |
6.1 North America Managed Services Market, Revenues & Volume, By Service Type , 2021 - 2031 |
6.2 North America Managed Services Market, Revenues & Volume, By Deployment Type, 2021 - 2031 |
6.3 North America Managed Services Market, Revenues & Volume, By Organization Size, 2021 - 2031 |
6.4 North America Managed Services Market, Revenues & Volume, By Vertical, 2021 - 2031 |
7 United States Managed Services Market, 2021 - 2031 |
7.1 United States Managed Services Market, Revenues & Volume, By Service Type , 2021 - 2031 |
7.2 United States Managed Services Market, Revenues & Volume, By Deployment Type, 2021 - 2031 |
7.3 United States Managed Services Market, Revenues & Volume, By Organization Size, 2021 - 2031 |
7.4 United States Managed Services Market, Revenues & Volume, By Vertical, 2021 - 2031 |
8 Canada Managed Services Market, 2021 - 2031 |
8.1 Canada Managed Services Market, Revenues & Volume, By Service Type , 2021 - 2031 |
8.2 Canada Managed Services Market, Revenues & Volume, By Deployment Type, 2021 - 2031 |
8.3 Canada Managed Services Market, Revenues & Volume, By Organization Size, 2021 - 2031 |
8.4 Canada Managed Services Market, Revenues & Volume, By Vertical, 2021 - 2031 |
9 North America Managed Services Market Key Performance Indicators |
10 North America Managed Services Market - Opportunity Assessment |
10.1 North America Managed Services Market Opportunity Assessment, By Countries, 2021 & 2031F |
10.2 North America Managed Services Market Opportunity Assessment, By Service Type , 2021 & 2031F |
10.3 North America Managed Services Market Opportunity Assessment, By Deployment Type, 2021 & 2031F |
10.4 North America Managed Services Market Opportunity Assessment, By Organization Size, 2021 & 2031F |
10.5 North America Managed Services Market Opportunity Assessment, By Vertical, 2021 & 2031F |
11 North America Managed Services Market - Competitive Landscape |
11.1 North America Managed Services Market Revenue Share, By Companies, 2024 |
11.2 North America Managed Services Market Competitive Benchmarking, By Operating and Technical Parameters |
12 Company Profiles |
13 Recommendations |
14 Disclaimer |