North America Managed Services Market (2025-2031) | Outlook, Share, Value, Analysis, Revenue, Growth, Forecast, Industry, Trends, Companies & Size

Market Forecast by Countries (United States, Canada), By Service Type (Managed Security Services, Managed Network Services, Managed Data Center and IT Infrastructure Services, Managed Communication and Collaboration Services, Managed Mobility Services, Managed Information Services), By Deployment Type (Cloud, On-Premises), By Organization Size (Small and Medium-sized Enterprises (SMEs), Large Enterprises), By Vertical (BFSI, IT and Telecom, Retail and Consumer Goods, Manufacturing, Government, Healthcare and Life Sciences, Energy and Utilities, Media and Entertainment) And Competitive Landscape

Product Code: ETC4621014 Publication Date: Jul 2023 Updated Date: Mar 2025 Product Type: Report
Publisher: 6Wresearch No. of Pages: 200 No. of Figures: 90 No. of Tables: 300

North America Managed Services Market Highlights

Report Name North America Managed Services Market  
Forecast Period 2025-2031
Market Size USD 119.81 billion by 2031
CAGR 8.5%
Growing Sector Managed Security Services

Topics Covered in North America Managed Services Market Report

The North America Managed Services Market report provides a comprehensive evaluation by types, service segments, leading players, and key government initiatives. This detailed report offers stakeholders valuable insights into current and projected market trends, main drivers, high-growth segments, and key challenges, aiding in the formulation of strategic decisions and aligning market strategies with evolving industry dynamics.

North America Managed Services Market Size Analysis

North America Managed Services Market was valued at USD 69.9 billion and is expected to reach USD 119.81 billion, growing at a CAGR of around 8.5% from 2025 to 2031. This growth is driven by the increasing need for secure, efficient, and cost-effective IT solutions across various industries. Organizations are increasingly relying on MSPs to navigate the complexities of modern IT environments, ensuring business continuity and competitive advantage.

North America Managed Services Market Synopsis

The North America Managed Services Market is experiencing robust growth driven by the rising demand for outsourced IT services. Key trends include increasing adoption of cloud-based services and emphasis on cybersecurity. Growth drivers encompass technological advancements, the proliferation of IoT devices, and the shift towards remote work. Challenges include cybersecurity threats and regulatory compliance. 

According to 6Wresearch, the North America Managed Services Market size is expected to grow at a significant CAGR of 8.5% during the forecast period 2025-2031. The primary drivers of the North America Managed Services Market include rapid technological advancements and increasing reliance on IoT devices, which necessitate continuous support and management. Additionally, the shift towards remote work has surged the demand for managed communication and collaboration services. Regulatory changes, especially in the data protection and cybersecurity landscape, have further driven the need for managed security services. Consumer preferences for cost-effective and efficient IT solutions also contribute significantly to market growth.

The North America Managed Services Market faces challenges such as cybersecurity threats, which require constant vigilance and advanced security measures to counteract. Regulatory compliance can pose significant hurdles, especially with varying laws across states and countries. Economic factors, including potential recessions and budget constraints, can impede market growth. Technological limitations, such as outdated infrastructure in certain organizations, also present obstacles to the seamless adoption of managed services.

North America Managed Services Market: Leading Players

Leading players in the North America Managed Services Market include notable companies like IBM Corporation, Accenture, Cognizant, Wipro, and HCL Technologies. These organizations stand out due to their extensive service portfolios, innovative solutions, and strong market presence. Their commitment to continuous investment in research and development, along with adherence to regulatory standards, provides them a competitive edge in the industry.

North America Managed Services Market: Government Initiatives

Government initiatives like the Cybersecurity and Infrastructure Security Agency (CISA) directives and the National Institute of Standards and Technology (NIST) guidelines support the growth of the managed services market by promoting cybersecurity improvements and standardization. Programs like the Federal Risk and Authorization Management Program (FedRAMP) facilitate cloud service adoption by providing a standardized approach to security assessments, authorization, and continuous monitoring for cloud products and services.

Future Insights of the Market

The future of the North America Managed Services Market appears promising with numerous growth opportunities driven by advancements in AI, machine learning, and blockchain technologies. The increasing focus on cybersecurity and regulatory compliance will continue to fuel demand. Emerging trends such as edge computing and 5G technology will provide additional growth avenues. However, challenges like evolving cyber threats and stringent regulatory requirements will persist, necessitating constant innovation and agility from market players.

Market Segmentation by Countries

The United States is the dominant country in the North America Managed Services Market, driven by rapid technological adoption and a strong focus on cybersecurity. Managed security services are particularly burgeoning in the US, fueled by stringent data protection regulations and a high incidence of cyber threats. Furthermore, the rise of cloud computing and remote work arrangements has amplified the demand for comprehensive managed services, aligning with the country’s emphasis on digital transformation and innovative IT solutions.

Market Segmentation by Service Type

Managed security services are experiencing the highest growth within the service type segments. With the increasing sophistication of cyber-attacks, organizations are prioritizing robust security measures. Managed security services offer comprehensive solutions including threat detection, incident response, and compliance management, addressing critical needs for protecting sensitive data and maintaining regulatory compliance. The heightened awareness and priority given to cybersecurity drive this segment's rapid expansion.

Market Segmentation by Deployment Type

Cloud deployment is the fastest-growing segment in the managed services market. Businesses are increasingly migrating to cloud environments to leverage scalability, flexibility, and cost-efficiency. Managed services providers offer essential support for cloud infrastructure, ensuring security, compliance, and performance optimization. The rising adoption of cloud technology, accelerated by remote work trends, underscores the demand for expert-managed services to maintain cloud operations seamlessly.

Market Segmentation by Organization Size

Small and medium-sized enterprises (SMEs) are showing significant growth in adopting managed services. Due to limited in-house IT capabilities, SMEs are increasingly turning to managed service providers for their expertise in handling various IT functions. Managed security services are particularly critical for SMEs, offering vital protection against cyber threats and ensuring compliance. The need for cost-effective yet efficient IT solutions drives SMEs to seek managed services, fueling market growth.

Market Segmentation by Vertical

The healthcare and life sciences vertical is rapidly growing within the managed services market. Managed data center and IT infrastructure services are critical for this sector, given the emphasis on secure and reliable data management. With stringent regulatory requirements and the increasing digitization of healthcare records, healthcare organizations rely heavily on managed services to maintain compliance and safeguard patient information. The ongoing advancements in healthcare technologies further bolster this market segment.

Key Attractiveness of the Report

  • 10 Years Market Figures.
  • Historical Data from 2021 to 2024.
  • Base Year: 2024
  • Forecast Data until 2031.
  • Key Performance Indicators Impacting the Market.
  • Major Upcoming Developments and Projects.

Key Highlights of the Report:

  • North America Managed Services Market Outlook
  • Market Size of North America Managed Services Market, 2024
  • Forecast of North America Managed Services Market, 2031
  • Historical Data and Forecast of North America Managed Services Revenues & Volume for the Period 2021 - 2031
  • North America Managed Services Market Trend Evolution
  • North America Managed Services Market Drivers and Challenges
  • North America Managed Services Price Trends
  • North America Managed Services Porter's Five Forces
  • North America Managed Services Industry Life Cycle
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Service Type for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Managed Security Services for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Managed Network Services for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Managed Data Center and IT Infrastructure Services for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Managed Communication and Collaboration Services for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Managed Mobility Services for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Managed Information Services for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Service Type for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Managed Security Services for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Managed Network Services for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Managed Data Center and IT Infrastructure Services for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Managed Communication and Collaboration Services for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Managed Mobility Services for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Managed Information Services for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Service Type for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Managed Security Services for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Managed Network Services for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Managed Data Center and IT Infrastructure Services for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Managed Communication and Collaboration Services for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Managed Mobility Services for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Managed Information Services for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Deployment Type for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Cloud for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By On-Premises for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Deployment Type for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Cloud for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By On-Premises for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Deployment Type for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Cloud for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By On-Premises for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Organization Size for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Small and Medium-sized Enterprises (SMEs) for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Large Enterprises for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Organization Size for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Small and Medium-sized Enterprises (SMEs) for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Large Enterprises for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Organization Size for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Small and Medium-sized Enterprises (SMEs) for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Large Enterprises for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By IT and Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Retail and Consumer Goods for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Manufacturing for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Government for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Healthcare and Life Sciences for the Period 2021 - 2031
  • Historical Data and Forecast of North America Managed Services Market Revenues & Volume By Energy and Utilities for the Period 2021 - 2031
  • Historical Data and Forecast of North America BFSI Managed Services Market Revenues & Volume By Media and Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By IT and Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Retail and Consumer Goods for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Manufacturing for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Government for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Healthcare and Life Sciences for the Period 2021 - 2031
  • Historical Data and Forecast of United States Managed Services Market Revenues & Volume By Energy and Utilities for the Period 2021 - 2031
  • Historical Data and Forecast of United States BFSI Managed Services Market Revenues & Volume By Media and Entertainment for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Vertical for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By BFSI for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By IT and Telecom for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Retail and Consumer Goods for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Manufacturing for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Government for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Healthcare and Life Sciences for the Period 2021 - 2031
  • Historical Data and Forecast of Canada Managed Services Market Revenues & Volume By Energy and Utilities for the Period 2021 - 2031
  • Historical Data and Forecast of Canada BFSI Managed Services Market Revenues & Volume By Media and Entertainment for the Period 2021 - 2031
  • North America Managed Services Market - Key Performance Indicators
  • North America Managed Services Market - Import Export Trade Statistics
  • North America Managed Services Market - Opportunity Assessment By Countries
  • North America Managed Services Market - Opportunity Assessment By Service Type
  • North America Managed Services Market - Opportunity Assessment By Deployment Type
  • North America Managed Services Market - Opportunity Assessment By Organization Size
  • North America Managed Services Market - Opportunity Assessment By Vertical
  • North America Managed Services Market - Top Companies Market Share
  • North America Managed Services Market - Top Companies Profiles
  • North America Managed Services Market - Comparison of Players in Technical and Operating Parameters
  • North America Managed Services Market - Strategic Recommendations

Market Covered

The report provides a detailed analysis of the following market segments:

By Countries

  • United States
  • Canada

By Service Type

  • Managed Security Services
  • Managed Network Services
  • Managed Data Center and IT Infrastructure Services
  • Managed Communication and Collaboration Services
  • Managed Mobility Services
  • Managed Information Services

By Deployment Type

  • Cloud
  • On-Premises

By Organization Size

  • Small and Medium-Sized Enterprises (SMEs)
  • Large Enterprises

By Vertical

  • BFSI (Banking, Financial Services, and Insurance)
  • IT and Telecom
  • Retail and Consumer Goods
  • Manufacturing
  • Government
  • Healthcare and Life Sciences
  • Energy and Utilities
  • Media and Entertainment
North America Managed Services Market (2025-2031): FAQs
Technological advancements, increasing reliance on IoT, remote work trends, regulatory changes, and consumer preferences for cost-effective IT solutions.
Cybersecurity threats, regulatory compliance, economic factors, and technological limitations.
IBM Corporation, Accenture, Cognizant, Wipro, and HCL Technologies.
Initiatives like CISA directives, NIST guidelines, and FedRAMP support growth through promotion of cybersecurity standards and cloud service adoption.
6W monitors the market across 60+ countries Globally, publishing an annual market outlook report that analyses trends, key drivers, Size, Volume, Revenue, opportunities, and market segments. This report offers comprehensive insights, helping businesses understand market dynamics and make informed decisions.
Yes, we provide customisation as per your requirements. To learn more, feel free to contact us on sales@6wresearch.com
1 Executive Summary
2 Introduction
2.1 Key Highlights of the Report
2.2 Report Description
2.3 Market Scope & Segmentation
2.4 Research Methodology
2.5 Assumptions
3 North America Managed Services Market Overview
3.1 North America Regional Macro Economic Indicators
3.2 North America Managed Services Market Revenues & Volume, 2021 & 2031F
3.3 North America Managed Services Market - Industry Life Cycle
3.4 North America Managed Services Market - Porter's Five Forces
3.5 North America Managed Services Market Revenues & Volume Share, By Countries, 2021 & 2031F
3.6 North America Managed Services Market Revenues & Volume Share, By Service Type , 2021 & 2031F
3.7 North America Managed Services Market Revenues & Volume Share, By Deployment Type, 2021 & 2031F
3.8 North America Managed Services Market Revenues & Volume Share, By Organization Size, 2021 & 2031F
3.9 North America Managed Services Market Revenues & Volume Share, By Vertical, 2021 & 2031F
4 North America Managed Services Market Dynamics
4.1 Impact Analysis
4.2 Market Drivers
4.3 Market Restraints
5 North America Managed Services Market Trends
6 North America Managed Services Market, 2021 - 2031
6.1 North America Managed Services Market, Revenues & Volume, By Service Type , 2021 - 2031
6.2 North America Managed Services Market, Revenues & Volume, By Deployment Type, 2021 - 2031
6.3 North America Managed Services Market, Revenues & Volume, By Organization Size, 2021 - 2031
6.4 North America Managed Services Market, Revenues & Volume, By Vertical, 2021 - 2031
7 United States Managed Services Market, 2021 - 2031
7.1 United States Managed Services Market, Revenues & Volume, By Service Type , 2021 - 2031
7.2 United States Managed Services Market, Revenues & Volume, By Deployment Type, 2021 - 2031
7.3 United States Managed Services Market, Revenues & Volume, By Organization Size, 2021 - 2031
7.4 United States Managed Services Market, Revenues & Volume, By Vertical, 2021 - 2031
8 Canada Managed Services Market, 2021 - 2031
8.1 Canada Managed Services Market, Revenues & Volume, By Service Type , 2021 - 2031
8.2 Canada Managed Services Market, Revenues & Volume, By Deployment Type, 2021 - 2031
8.3 Canada Managed Services Market, Revenues & Volume, By Organization Size, 2021 - 2031
8.4 Canada Managed Services Market, Revenues & Volume, By Vertical, 2021 - 2031
9 North America Managed Services Market Key Performance Indicators
10 North America Managed Services Market - Opportunity Assessment
10.1 North America Managed Services Market Opportunity Assessment, By Countries, 2021 & 2031F
10.2 North America Managed Services Market Opportunity Assessment, By Service Type , 2021 & 2031F
10.3 North America Managed Services Market Opportunity Assessment, By Deployment Type, 2021 & 2031F
10.4 North America Managed Services Market Opportunity Assessment, By Organization Size, 2021 & 2031F
10.5 North America Managed Services Market Opportunity Assessment, By Vertical, 2021 & 2031F
11 North America Managed Services Market - Competitive Landscape
11.1 North America Managed Services Market Revenue Share, By Companies, 2024
11.2 North America Managed Services Market Competitive Benchmarking, By Operating and Technical Parameters
12 Company Profiles
13 Recommendations
14 Disclaimer
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