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India Unified Communications and Collaboration Market (2017–2023)
Market Forecast By Solution Types (Voice, Video, Message and Others), Verticals (BSFI, Logistics & Transportation, Government and Public Utilities, Retail, Hospitality & Healthcare, Commercial Offices & IT/ITeS and Education) Regions (Northern, Southern, Eastern and Western) and Competitive Landscape

  • Product Code:ETC000381
  • Publication Date:June 2017
  • Publisher:6Wresearch
  • Product Type:Report
  • No. of Pages:110
  • No. of Figures:38
  • No. of Tables:7

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India Unified Communications and Collaboration Market (2017–2023)

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India Unified Communications and Collaboration Market (2017–2023)

India Unified Communications and Collaboration Market (2017–2023)


  • Report Description
  • Table of Content
  • Summary
  • Related Topics

Unified communications and collaboration refers to integration of different communications and collaboration services like instant messaging, voice call, web and video conferencing etc., over a unified interface for optimization of business processes and increasing user productivity.

According to 6Wresearch, India unified communications and collaboration market is projected to grow at a CAGR of over 12% during 2017-23. India unified communications and collaboration market is growing steadily year-over-year owing to growing internet penetration in the country. Unified communications and collaboration solutions have emerged as cost saving solutions providing effective collaboration thereby increasing productivity and better ROIs. Additionally, attributed to government initiatives towards Digital India, end users are investing towards the deployment of unified communication solutions, predominantly Ministries of India, Public Sector Units (PSUs), banking institutions and education institutions.

While voice remains the primary means of communication, however video based unified communications registered maximum market share in terms of revenues. With rising adoption of video conferencing across all major verticals, it is expected that video based unified communications would dominate the market over the coming years.

In terms of vertical, Banking, Financial Services and Insurance (BFSI) registered highest contribution in unified communications and collaboration market followed by education, government & public utilities and others.

The report thoroughly covers unified communications and collaboration market by technology & sub-segments, verticals and regions. The report provides an unbiased and detailed analysis of the on-going trends, opportunities/ high growth areas, market drivers which would help the stakeholders to decide and align their market strategies according to the current and future market dynamics.

Key Highlights of the report:
• Historical data of India unified communications and collaboration market for the period 2015-2016
• Market size & forecast of India unified communications and collaboration market until 2023
• Historical data of India voice based unified communications and collaboration market for the period 2015-2016
• Market size & forecast of India voice based unified communications and collaboration market until 2023
• Historical data of India video based unified communications and collaboration market for the period 2015-2016
• Market size & forecast of India video based unified communications and collaboration market until 2023
• Historical data of India message based unified communications and collaboration market for the period 2015-2016
• Market size & forecast of India message based unified communications and collaboration market until 2023
• Market Size & Forecast Of Other Technology Based Unified Communications and
  Collaboration Regional Market Until 2023
• Historical data of India unified communications and collaboration vertical market for the period 2015-2016
• Market size & forecast of India unified communications and collaboration vertical market until 2023
• Historical data of India unified communications and collaboration regional market for the period 2015-2016
• Market size & forecast of India unified communications and collaboration regional market until 2023
• Market drivers, restraints, and market trends
• Industry life cycle and value chain analysis
• Players market revenue share and key company’s profiles
• Key strategic pointers

Market Covered
The report provides the detailed analysis of the following market segments:
• By Technology
    o Voice Based Unified Communication
    o Video Based Unified Communication
    o Message Based Unified Communication
    o Others
• By Verticals
    o Government & Public Utilities
    o Retail
    o BFSI
    o Commercial Offices and IT/ ITeS
    o Hospitality and Healthcare
    o Logistics and Transportation
    o Education
• By Regions
    o Eastern India
    o Western India
    o Northern India
    o Southern India

1 Executive Summary
2 Introduction
    2.1 Key Highlights Of The Report
    2.2 Report Description
    2.3 Market Scope & Segmentation
    2.4 Assumptions & Methodology
3 India Unified Communications and Collaboration Market Overview
    3.1 India Unified Communications and Collaboration Market Revenues (2015-2023F)
    3.2 India Unified Communications and Collaboration Industry Life Cycle
    3.3 India Unified Communications and Collaboration Market Opportunistic Matrix
    3.4 India Unified Communications and Collaboration Market Value Chain Analysis
    3.5 India Unified Communications and Collaboration Market Porter’s Five Forces
    3.6 India Unified Communications and Collaboration Market Revenue Share, By Technology (2016 & 2023F)
    3.7 India Unified Communications and Collaboration Market Revenue Share, By Verticals (2016 & 2023F)
    3.8 India Unified Communications and Collaboration Market Revenue Share, By Regions (2016 & 2023F)
4 India Unified Communications and Collaboration Market Dynamics
    4.1 Impact Analysis
    4.2 Market Drivers
    4.3 Market Restraints
5 India Unified Communications and Collaboration Market Trends
6 India Voice Based Unified Communications and Collaboration Market Overview
    6.1 India Voice Based Unified Communications Market Revenues (2015-2023F)
    6.2 India Voice Based Unified Communications Market Revenues, By Sub-segment (2015-2023F)
          6.2.1 India Voice Based Unified Communications Market Revenue Share, By Voice Conferencing (2016 & 2023F)
          6.2.2 India Voice Based Unified Communications Market Revenues, By IP Telephony (2015-2023F)
          6.2.3 India Voice Based Unified Communications Market Revenues, By Others (2015-2023F)
7 India Video Based Unified Communications and Collaboration Market Overview
    7.1 India Video Based Unified Communications and Collaboration Market Revenues (2015-2023F)
8 India Message Based Unified Communications and Collaboration Market Overview
    8.1 India Message Based Unified Communications Market Revenues (2015-2023F)
    8.2 India Message Based Unified Communications Market Revenues, Sub-segment (2015-2023F)
          8.2.1 India Message Based Unified Communications Market Revenue Share, By Instant Messaging (2015-2023F)
          8.2.2 India Message Based Unified Communications Market Revenues, By Emails (2015-2023F)
          8.2.3 India Message Based Unified Communications Market Revenues, By Others (2015-2023F)
9 India Others Unified Communications and Collaboration Market Overview
10 India Unified Communications and Collaboration Market Overview, By Verticals
    10.1 India BSFI Unified Communications and Collaboration Market Revenues (2015-2023F)
    10.2 India Logistics & Transportation Unified Communications and Collaboration Market Revenues (2015-2023F)
    10.3 India Government and Public Utilities Unified Communications and
    Collaboration Market Revenues (2015-2023F)
    10.4 India Retail Unified Communications and Collaboration Market Revenues (2015-2023F)
    10.5 India Hospitality & Healthcare Unified Communications and Collaboration Market Revenues (2015-2023F)
    10.6 India Commercial Offices and IT/ITeS Unified Communications and
    Collaboration Market Revenues (2015-2023F)
    10.7 India Education Unified Communications and Collaboration Market Revenues (2015-2023F)
11 India Unified Communications and Collaboration Market Overview, By Regions
    11.1 Northern India Unified Communications and Collaboration Market Revenues (2015-2023F)
    11.2 Southern India Unified Communications and Collaboration Market Revenues (2015-2023F)
    11.3 Eastern India Unified Communications and Collaboration Market Revenues (2015-2023F)
    11.4 Western India Unified Communications and Collaboration Market Revenues (2015-2023F)
12 Competitive Landscape
    12.1 Players’ Market Revenue Share
    12.2 Competitive Benchmarking, By Technology
    12.3 Competitive Benchmarking, By Operating Parameters
13 Company Profiles
    13.1 Cisco Systems (India) Private Limited
    13.2 Tata Communications Limited
    13.3 Avaya India Private Limited
    13.4 AGC Networks Limited
    13.5 Wipro Limited
    13.6 Peoplelink Unified Communication Pvt. Ltd.
14 Recommendations
15 Disclaimer

List of Figures
1 India Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
2 India Unified Communications and Collaboration Industry Lifecycle (2016)
3 India Unified Communications and Collaboration Market Opportunity Matrix
4 Value Chain Analysis Of India Unified Communications and Collaboration Market
5 India Unified Communications and Collaboration Market, Porter’s Five Forces Model
6 India Unified Communications and Collaboration Market Share, By Technology (2016)
7 India Unified Communications and Collaboration Market Share, By Technology (2023F)
8 India Unified Communications and Collaboration Market Revenues Share, By Verticals 2016-2023F ($ Million)
9 India Unified Communications and Collaboration Market Revenues Share, By Regions
10 India Internet Penetration, 2012–2016 (In %)
11 India Number Of Small & Medium Enterprises, 2010–2015 (In Million Units)
12 India Voice Based Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
13 India Voice Based Unified Communications and Collaboration Market Revenue,
     By Audio Conferencing 2015-2023F ($ Million)
14 India Voice Based Unified Communications and Collaboration Market Revenue,
     By IP Telephony 2015-2023F ($ Million)
15 India Voice Based Unified Communications and Collaboration Market Revenue, By Others 2015-2023F ($ Million)
16 India Video Based Unified Communications and Collaborations Market Revenues, 2015-2023F ($ Million)
17 India Message Based Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
18 India Message Based Unified Communications and Collaboration Market Revenues,
     By Instant Messaging 2015-2023F ($ Million)
19 India Message Based Unified Communications and Collaboration Market Revenues,
     By Email Messaging 2015-2023F ($ Million)
20 India Message Based Unified Communications and Collaboration Market Revenues,
     By Others 2015-2023F ($ Million)
21 India Others Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
22 India Banking and Financial Institutions Unified Communications and Collaboration
     Market Revenues 2015-2023F ($ Million)
23 India Logistics & Transportation Unified Communications and Collaboration
     Market Revenues 2015-2023F ($ Million)
24 India Government &Public Utilities Unified Communications and Collaboration
     Market Revenues 2015-2023F ($ Million)
25 India Retail Unified Communications and Collaboration Market Revenues 2015-2023F ($ Million)
26 India Retail Penetration forecast 2019
27 India Retail Expected Revenue Share forecast 2020
28 India Hospitality and Healthcare Unified Communications and Collaboration Market Revenues 2015-2023F ($ Million)
29 India Healthcare Industry Size 2014-2017F ($ Billion)
30 Share of Healthcare Spending in India 2015
31 India Commercial Offices & IT/ITeS Unified Communications and Collaboration
     Market Revenues 2015-2023F ($ Million)
32 India Distribution of SMEs by Key Industries 2015
33 India Education Unified Communications and Collaboration Market Revenues 2015-2023F ($ Million)
34 Northern India Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
35 Southern India Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
36 Eastern India Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
37 Western India Unified Communications and Collaboration Market Revenues, 2015-2023F ($ Million)
38 India Unified Communications and Collaboration Market Players’ Revenue Share 2016

List of Tables
1 India Voice Based Unified Communications and Collaboration Market Revenues,
     By Sub-segments 2015-2023F ($ Million)
2 India Message Based Unified Communications and Collaboration Market Revenues
     By Sub-segment, 2015-2023F ($ Million)
3 India Number of Bank Branches in India 2012-15
4 India Organised Retail Penetration 2014-15
5 India Number of Education Institutes By Types 2014-15
6 India Competitive Benchmarking, By Technology
7 India Competitive Benchmarking, By Operating Parameters

India Diesel Genset Market (2017–2023) report graph
   Source: 6Wresearch

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