Market Forecast By Type (B2B, B2C, C2C), By Delivery Mode (Regular Delivery, Same-day Delivery, Express Delivery) And Competitive Landscape
| Product Code: ETC7546519 | Publication Date: Sep 2024 | Updated Date: Jan 2026 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
According to 6Wresearch internal database and industry insights, the India Last Mile Delivery Market is growing at a compound annual growth rate (CAGR) of 19.2% during the forecast period (2026-2032).
Below mentioned are the evaluation of year-wise growth rate along with key drivers:
| Years | Est. Annual Growth in % | Growth Drivers |
| 2021 | 14% | Increasing demand for e-commerce deliveries, especially in urban areas. |
| 2022 | 15.5% | Growth in online grocery deliveries and consumer preference for convenience. |
| 2023 | 17% | Expansion of same-day delivery services in metro cities. |
| 2024 | 18% | Growing demand from the B2C segment, especially from tier 1 and tier 2 cities. |
| 2025 | 19% | Technological innovations, such as drones and AI-based logistics solutions, increasing efficiency. |
India Last Mile Delivery Market report thoroughly covers the market by type and delivery modes. The market report provides an unbiased and detailed analysis of ongoing market trends, opportunities/high growth areas, and market drivers, which would help stakeholders devise and align their market strategies according to the current and future market dynamics.
| Report Name | India Last Mile Delivery Market |
|---|---|
| Forecast period | 2026–2032 |
| CAGR | 19.2% |
| Growing Sector | E-commerce |
The India Last Mile Delivery Market is growing robustly. The market growth is driven by the increasing demand for timely deliveries in urban areas due to changes in consumers' lifestyles. Further, the market growth is accelerated by growing adoption of e-commerce due to increased internet usage. The growth in internet technology is fueling the industry growth by integrating the usage of AI and data analytics. On top of that, growing government initiatives for improving the infrastructure development are expected to accelerate this industry growth in the coming years.
Below mentioned are some growth drivers and their impact on market dynamics:
| Drivers | Primary Segments Affected | Why It Matters |
| E-commerce Growth | B2C, Delivery Mode | Increases demand for faster, reliable, and cost-effective delivery services. |
| Demand for Faster Delivery | B2C, Delivery Mode | The Consumers are increasingly preferring for fast delivery services. |
| Urbanization | B2C, Delivery Mode | The increasing urbanization will lead to higher demand for last mile services in cities. |
| Technological Innovations | Delivery Mode, All Segments | New technologies like AI, drones, and robotics increases delivery speed and efficiency. |
| Government Infrastructure Support | B2B, Delivery Mode | Makes the delivery easier in urban and semi-urban areas. |
The India Last Mile Delivery Market is projected to grow significantly, with a CAGR of 19.2% during the forecast period of 2026-2032. The market growth is driven by various key factors. The major driver for this industry growth is growing consumer demand for reliable and faster delivery services. The increased penetration of the internet in India has proliferated the market growth, as a large consumer base has shifted toward online ordering. The advancements in technology such as AI and data analytics have boosted this industry growth by providing consumer predictive purchasing habits and making riders able to access real-time tracking. Increasing government initiatives towards infrastructural development is boosting the industry demand by minimizing the time taken in delivering the product.
Below mentioned are some major restraints and their influence on market dynamics:
| Restraints | Primary Segments Affected | What This Means |
| Infrastructure Constraints | Delivery Mode | Inadequate infrastructure in rural areas limits last mile delivery capabilities. |
| High Fuel Costs | All Segments | Increases delivery costs, which can affect profitability for service providers. |
| Traffic Congestion | Delivery Mode | Causes delays, especially in metro cities, increasing delivery time and costs. |
| Regulatory Barriers | Delivery Mode | Regulatory challenges related to vehicle types and local policies hinder service growth. |
| Last-Mile Efficiency | B2C | Improper routing and logistics inefficiency can increase costs and time of delivery. |
The India Last Mile Delivery Market faces challenges such as inadequate infrastructure development in rural areas, which adds to the time of delivery and also creates problems for delivery men to reach the location. In addition to this, high fuel costs and regulatory issues regarding delivery vehicles can impact the overall efficiency of the services. At last, issues related to logistics in rural areas are creating problems for both consumers and delivery partners.
Some major trends contributing to the development of the India Last Mile Delivery Market Growth are:
Here are some investment opportunities in the India Last Mile Delivery Industry:
Here are some top companies contributing to India Last Mile Delivery Market Share:
| Company Name | Delhivery |
|---|---|
| Established Year | 2011 |
| Headquarters | Gurugram, India |
| Official Website | Click Here |
Delhivery is a leading logistics and supply chain solutions company in India that focuses on last mile delivery services for e-commerce companies. Their technological innovations in AI and robotics have enabled them to improve delivery efficiency.
| Company Name | Ecom Express |
|---|---|
| Established Year | 2012 |
| Headquarters | New Delhi, India |
| Official Website | Click Here |
Ecom Express is a prominent player in India’s last mile delivery sector, offering reliable services to both rural and urban areas. They specialize in express delivery services for e-commerce platforms and have expanded their presence across the country.
| Company Name | Blue Dart |
|---|---|
| Established Year | 1983 |
| Headquarters | Mumbai, India |
| Official Website | Click Here |
Blue Dart is a leading logistics company in India, providing comprehensive delivery services with a focus on time-sensitive and express deliveries. They have a strong foothold in both urban and semi-urban areas.
| Company Name | XpressBees |
|---|---|
| Established Year | 2015 |
| Headquarters | Pune, India |
| Official Website | Click Here |
XpressBees specializes in end-to-end logistics solutions for e-commerce platforms, offering last mile delivery, warehousing, and reverse logistics. Their strong operational capabilities make them a dominant player in the market.
| Company Name | Shadowfax |
|---|---|
| Established Year | 2015 |
| Headquarters | Bengaluru, India |
| Official Website | Click Here |
Shadowfax is a logistics and delivery company that specializes in last mile delivery for e-commerce businesses. The company uses AI-based route optimization to provide quick deliveries to consumers, especially in metro cities.
According to Indian government data, the India Last Mile Delivery Market is regulated by several government regulations that ensure smooth expansion of the industry. The Ministry of Road Transport and Highways (MoRTH) makes sure that standards for vehicle types and delivery operations are well maintained. Secondly, initiatives like the National Logistics Policy are encouraging seamless integration across transport networks and lowering delivery inefficiencies. The government also promotes the use of eco-friendly delivery solutions through incentives and subsidies for electric vehicles (EVs). These regulations altogether are designed to improve the efficiency and sustainability of the delivery sector.
The India Last Mile Delivery Market is expected to grow robustly. The market growth is driven by growing demand for quick and reliable delivery services. Further, the market is seeing robust expansion due to consumers growing habits of online purchasing. The growth in technological upgrades is fueling this market expansion by the usage of AI and data analytics, which helps in predicting consumer purchases and advertising the relevant products on their smartphones. As well, the infrastructural development initiative by the government will accelerate this industry growth.
The report offers a comprehensive study of the subsequent market segments and their leading categories:
According to Guneet Kaur, Senior Research Analyst, 6Wresearch, the B2C segment dominates the market due to increasing e-commerce adoption, where end consumers demand fast, reliable, and cost-effective delivery services. Retailers and e-commerce giants are the main contributors to this growth.
Same-day delivery services are leading the Indian market. Mainly driven by consumer demand for faster services and technological advancements. Same-day delivery is now offered by every major players, particularly in metro cities, ensuring a competitive edge for logistics providers.
The report subsequently covers the market by following segments and subsegments.
| 1 Executive Summary |
| 2 Introduction |
| 2.1 Key Highlights of the Report |
| 2.2 Report Description |
| 2.3 Market Scope & Segmentation |
| 2.4 Research Methodology |
| 2.5 Assumptions |
| 3 India Last Mile Delivery Market Overview |
| 3.1 India Country Macro Economic Indicators |
| 3.2 India Last Mile Delivery Market Revenues & Volume, 2022 & 2032F |
| 3.3 India Last Mile Delivery Market - Industry Life Cycle |
| 3.4 India Last Mile Delivery Market - Porter's Five Forces |
| 3.5 India Last Mile Delivery Market Revenues & Volume Share, By Type, 2022 & 2032F |
| 3.6 India Last Mile Delivery Market Revenues & Volume Share, By Delivery Mode, 2022 & 2032F |
| 4 India Last Mile Delivery Market Dynamics |
| 4.1 Impact Analysis |
| 4.2 Market Drivers |
| 4.2.1 Growing e-commerce industry in India leading to increased demand for last mile delivery services |
| 4.2.2 Improving infrastructure and technology advancements enhancing efficiency in last mile delivery |
| 4.2.3 Rising urbanization and changing consumer preferences towards online shopping driving the need for faster deliveries |
| 4.3 Market Restraints |
| 4.3.1 Traffic congestion and inadequate road infrastructure affecting delivery timelines |
| 4.3.2 Lack of standardized addressing system in certain areas leading to delivery challenges |
| 4.3.3 High operational costs and competitive pricing pressures impacting profitability |
| 5 India Last Mile Delivery Market Trends |
| 6 India Last Mile Delivery Market, By Types |
| 6.1 India Last Mile Delivery Market, By Type |
| 6.1.1 Overview and Analysis |
| 6.1.2 India Last Mile Delivery Market Revenues & Volume, By Type, 2022- 2032F |
| 6.1.3 India Last Mile Delivery Market Revenues & Volume, By B2B, 2022- 2032F |
| 6.1.4 India Last Mile Delivery Market Revenues & Volume, By B2C, 2022- 2032F |
| 6.1.5 India Last Mile Delivery Market Revenues & Volume, By C2C, 2022- 2032F |
| 6.2 India Last Mile Delivery Market, By Delivery Mode |
| 6.2.1 Overview and Analysis |
| 6.2.2 India Last Mile Delivery Market Revenues & Volume, By Regular Delivery, 2022- 2032F |
| 6.2.3 India Last Mile Delivery Market Revenues & Volume, By Same-day Delivery, 2022- 2032F |
| 6.2.4 India Last Mile Delivery Market Revenues & Volume, By Express Delivery, 2022- 2032F |
| 7 India Last Mile Delivery Market Import-Export Trade Statistics |
| 7.1 India Last Mile Delivery Market Export to Major Countries |
| 7.2 India Last Mile Delivery Market Imports from Major Countries |
| 8 India Last Mile Delivery Market Key Performance Indicators |
| 8.1 On-time delivery rates |
| 8.2 Average delivery time |
| 8.3 Customer satisfaction scores |
| 8.4 Delivery cost per package |
| 8.5 Percentage of successful first-time deliveries |
| 9 India Last Mile Delivery Market - Opportunity Assessment |
| 9.1 India Last Mile Delivery Market Opportunity Assessment, By Type, 2022 & 2032F |
| 9.2 India Last Mile Delivery Market Opportunity Assessment, By Delivery Mode, 2022 & 2032F |
| 10 India Last Mile Delivery Market - Competitive Landscape |
| 10.1 India Last Mile Delivery Market Revenue Share, By Companies, 2025 |
| 10.2 India Last Mile Delivery Market Competitive Benchmarking, By Operating and Technical Parameters |
| 11 Company Profiles |
| 12 Recommendations |
| 13 Disclaimer |
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