Product Code: ETC068687 | Publication Date: Jul 2023 | Updated Date: Jan 2024 | Product Type: Report | |
Publisher: 6Wresearch | No. of Pages: 70 | No. of Figures: 35 | No. of Tables: 5 | |
The Indonesia hosted IP telephony and unified communications-as-a-service (UCaaS) market is expected to grow in the near future. Increasing internet penetration, rising adoption of cloud technologies, and growing need for cost saving solutions are some of the factors that are driving the growth of this market in Indonesia.
According to World Bank statistics 2019, internet users in Indonesia increased from 91 million in 2018 to 93 million in 2019, registering a 2% YOY increase. This increased internet penetration has created an enabling environment for SaaS based services such as UCaaS and IP Telephony services which are being widely adopted by businesses across various industries including telecom providers, banking & financial services industry (BFSI), retail sector, etc., thus propelling the growth of hosted IP telephony & UCaaS markets in Indonesia. With increasing competition among companies across various industries it has become imperative for them to reduce their operational costs while maintaining service quality standards as well as customer satisfaction levels high; thus leading companies towards adopting advanced communication systems such as IP Telephony & Unified Communications - As A Service Platforms that offer more features and functionalities without requiring any additional investments into hardware infrastructure or licenses which helps organizations save significantly on capital expenditure costs associated with traditional communication systems have been witnessing tremendous upliftment over past few years providing further impetus on its overall adoption rate thereby pushing the demand for hosted IP telephony & UCaaS platforms even higher throughout Indonesia.
Poor availability / access To Reliable Connectivity And Bandwidth In Certain Remote Areas Or Rural Locations Can Pose Significant Challenges For Deployment Of Hosted Ip Telephoney Ucaas Services Over Such Locations , Further Compounded By High Costs Associated With Provisioning Such Services Further Limit Adoption Prospects. Majoritarian Presence Of Small Scale Businesses Across Various Industries In Indonesia Alongside Low Level Adoption Among Large Enterprises Puts Limitations On Market?s Growth Rate As Majority Segment Is Unaware About Benefits Offered By These Technology Based Solutions Resulting Into Low Levels Of Awareness Allowing Room For Only Limited Growth Opportunities Going Ahead.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Overview |
3.1 Indonesia Country Macro Economic Indicators |
3.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, 2020 & 2027F |
3.3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market - Industry Life Cycle |
3.4 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market - Porter's Five Forces |
3.5 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume Share, By Component, 2020 & 2027F |
3.6 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume Share, By Verticals, 2020 & 2027F |
3.7 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume Share, By Deployment Mode, 2020 & 2027F |
4 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.3 Market Restraints |
5 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Trends |
6 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market, By Types |
6.1 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market, By Component |
6.1.1 Overview and Analysis |
6.1.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Component, 2018 - 2027F |
6.1.3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Solutions, 2018 - 2027F |
6.1.4 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Services, 2018 - 2027F |
6.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market, By Verticals |
6.2.1 Overview and Analysis |
6.2.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Telecom and IT, 2018 - 2027F |
6.2.3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Hospitality, 2018 - 2027F |
6.2.4 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Education, 2018 - 2027F |
6.2.5 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Healthcare, 2018 - 2027F |
6.2.6 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Government, 2018 - 2027F |
6.2.7 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Others, 2018 - 2027F |
6.3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market, By Deployment Mode |
6.3.1 Overview and Analysis |
6.3.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Public Cloud, 2018 - 2027F |
6.3.3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenues & Volume, By Private Cloud, 2018 - 2027F |
7 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Import-Export Trade Statistics |
7.1 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Export to Major Countries |
7.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Imports from Major Countries |
8 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Key Performance Indicators |
9 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market - Opportunity Assessment |
9.1 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Opportunity Assessment, By Component, 2020 & 2027F |
9.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Opportunity Assessment, By Verticals, 2020 & 2027F |
9.3 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Opportunity Assessment, By Deployment Mode, 2020 & 2027F |
10 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market - Competitive Landscape |
10.1 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Revenue Share, By Companies, 2020 |
10.2 Indonesia Hosted Internet protocol (IP) telephony and unified communications-as-a-service (UCaaS) Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |