| Product Code: ETC12875224 | Publication Date: Apr 2025 | Updated Date: Sep 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | No. of Pages: 65 | No. of Figures: 34 | No. of Tables: 19 | |
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Malaysia ITSM Market Overview |
3.1 Malaysia Country Macro Economic Indicators |
3.2 Malaysia ITSM Market Revenues & Volume, 2021 & 2031F |
3.3 Malaysia ITSM Market - Industry Life Cycle |
3.4 Malaysia ITSM Market - Porter's Five Forces |
3.5 Malaysia ITSM Market Revenues & Volume Share, By Solution Type, 2021 & 2031F |
3.6 Malaysia ITSM Market Revenues & Volume Share, By Deployment Mode, 2021 & 2031F |
3.7 Malaysia ITSM Market Revenues & Volume Share, By End-Use, 2021 & 2031F |
4 Malaysia ITSM Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for automation and digital transformation initiatives in Malaysian companies |
4.2.2 Growing awareness of the benefits of IT Service Management (ITSM) solutions in improving operational efficiency |
4.2.3 Adoption of cloud-based ITSM solutions to enhance scalability and flexibility in IT operations |
4.3 Market Restraints |
4.3.1 Data privacy and security concerns hindering the adoption of ITSM solutions in Malaysia |
4.3.2 Lack of skilled IT professionals to effectively implement and manage ITSM solutions |
4.3.3 Resistance to change and cultural barriers within organizations impacting the adoption of ITSM practices |
5 Malaysia ITSM Market Trends |
6 Malaysia ITSM Market, By Types |
6.1 Malaysia ITSM Market, By Solution Type |
6.1.1 Overview and Analysis |
6.1.2 Malaysia ITSM Market Revenues & Volume, By Solution Type, 2021 - 2031F |
6.1.3 Malaysia ITSM Market Revenues & Volume, By Incident & Problem Management, 2021 - 2031F |
6.1.4 Malaysia ITSM Market Revenues & Volume, By Change & Release Management, 2021 - 2031F |
6.1.5 Malaysia ITSM Market Revenues & Volume, By Service Desk Software, 2021 - 2031F |
6.1.6 Malaysia ITSM Market Revenues & Volume, By IT Asset Management, 2021 - 2031F |
6.2 Malaysia ITSM Market, By Deployment Mode |
6.2.1 Overview and Analysis |
6.2.2 Malaysia ITSM Market Revenues & Volume, By On-Premises, 2021 - 2031F |
6.2.3 Malaysia ITSM Market Revenues & Volume, By Cloud-Based, 2021 - 2031F |
6.3 Malaysia ITSM Market, By End-Use |
6.3.1 Overview and Analysis |
6.3.2 Malaysia ITSM Market Revenues & Volume, By BFSI, 2021 - 2031F |
6.3.3 Malaysia ITSM Market Revenues & Volume, By Healthcare, 2021 - 2031F |
6.3.4 Malaysia ITSM Market Revenues & Volume, By IT & Telecom, 2021 - 2031F |
6.3.5 Malaysia ITSM Market Revenues & Volume, By Manufacturing, 2021 - 2031F |
7 Malaysia ITSM Market Import-Export Trade Statistics |
7.1 Malaysia ITSM Market Export to Major Countries |
7.2 Malaysia ITSM Market Imports from Major Countries |
8 Malaysia ITSM Market Key Performance Indicators |
8.1 Percentage increase in the number of Malaysian companies adopting ITSM solutions |
8.2 Average time taken for Malaysian organizations to implement ITSM processes and tools |
8.3 Rate of successful ITSM solution implementations in Malaysian companies |
9 Malaysia ITSM Market - Opportunity Assessment |
9.1 Malaysia ITSM Market Opportunity Assessment, By Solution Type, 2021 & 2031F |
9.2 Malaysia ITSM Market Opportunity Assessment, By Deployment Mode, 2021 & 2031F |
9.3 Malaysia ITSM Market Opportunity Assessment, By End-Use, 2021 & 2031F |
10 Malaysia ITSM Market - Competitive Landscape |
10.1 Malaysia ITSM Market Revenue Share, By Companies, 2024 |
10.2 Malaysia ITSM Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |