| Product Code: ETC271766 | Publication Date: Aug 2022 | Updated Date: Aug 2025 | Product Type: Market Research Report | |
| Publisher: 6Wresearch | Author: Ravi Bhandari | No. of Pages: 75 | No. of Figures: 35 | No. of Tables: 20 |
The telecom services market in Malaysia is highly competitive, with several providers vying for market share. As of 2025, the market was focused on expanding broadband and mobile services, including the rollout of 5G. Consumer demand for high-speed internet and data services is likely to continue driving competition and innovation in the telecom sector.
The Malaysia telecom services market is undergoing a transformation with the rollout of 5G technology. It is expected to remain competitive as telecom operators invest in expanding their networks and offering advanced services such as IoT connectivity and high-speed internet. Market dynamics may be influenced by regulatory changes and consumer demand for faster and more reliable communication services.
The telecom services market in Malaysia faces several challenges related to regulatory changes, market competition, and technological disruptions. Regulatory reforms in the telecom sector may impact pricing structures and market dynamics, requiring service providers to adapt their business models. Intense competition among telecom operators puts pressure on pricing and customer retention efforts, which can affect profitability. Moreover, the rapid evolution of technology, such as the deployment of 5G networks and the proliferation of over-the-top (OTT) services, requires substantial investments in infrastructure and service offerings to remain competitive and meet consumer demands.
In the Malaysia telecom services market, the pandemic brought about a significant shift in consumer behavior. With the imposition of lockdowns and social distancing measures, there was a surge in demand for high-speed internet, video conferencing, and digital entertainment services. Telecom providers adapted by offering enhanced packages and network infrastructure improvements. However, the economic challenges faced by many consumers did impact the market, as some customers had to downgrade or delay subscription renewals.
The Malaysia Telecom Services market is dominated by Telekom Malaysia Berhad, Maxis Berhad, and Digi Telecommunications Sdn Bhd. These telecom giants offer a wide range of services, including mobile, broadband, and fixed-line telecommunications, shaping the connectivity landscape in Malaysia.
1 Executive Summary |
2 Introduction |
2.1 Key Highlights of the Report |
2.2 Report Description |
2.3 Market Scope & Segmentation |
2.4 Research Methodology |
2.5 Assumptions |
3 Malaysia Telecom Services Market Overview |
3.1 Malaysia Country Macro Economic Indicators |
3.2 Malaysia Telecom Services Market Revenues & Volume, 2021 & 2031F |
3.3 Malaysia Telecom Services Market - Industry Life Cycle |
3.4 Malaysia Telecom Services Market - Porter's Five Forces |
3.5 Malaysia Telecom Services Market Revenues & Volume Share, By Service Type, 2021 & 2031F |
3.6 Malaysia Telecom Services Market Revenues & Volume Share, By Transmission, 2021 & 2031F |
3.7 Malaysia Telecom Services Market Revenues & Volume Share, By End-use, 2021 & 2031F |
4 Malaysia Telecom Services Market Dynamics |
4.1 Impact Analysis |
4.2 Market Drivers |
4.2.1 Increasing demand for high-speed internet services in Malaysia. |
4.2.2 Growing adoption of smartphones and other connected devices. |
4.2.3 Government initiatives to improve digital infrastructure and connectivity. |
4.3 Market Restraints |
4.3.1 Intense competition among telecom service providers leading to price wars. |
4.3.2 Regulatory challenges and compliance requirements in the telecom sector. |
5 Malaysia Telecom Services Market Trends |
6 Malaysia Telecom Services Market, By Types |
6.1 Malaysia Telecom Services Market, By Service Type |
6.1.1 Overview and Analysis |
6.1.2 Malaysia Telecom Services Market Revenues & Volume, By Service Type, 2021-2031F |
6.1.3 Malaysia Telecom Services Market Revenues & Volume, By Fixed Voice Services, 2021-2031F |
6.1.4 Malaysia Telecom Services Market Revenues & Volume, By Fixed Internet Access Services, 2021-2031F |
6.1.5 Malaysia Telecom Services Market Revenues & Volume, By Mobile Voice Services, 2021-2031F |
6.1.6 Malaysia Telecom Services Market Revenues & Volume, By Mobile Data Services, 2021-2031F |
6.1.7 Malaysia Telecom Services Market Revenues & Volume, By Pay-TV Services, 2021-2031F |
6.1.8 Malaysia Telecom Services Market Revenues & Volume, By Machine-to-Machine (Mobile IoT) Services, 2021-2031F |
6.2 Malaysia Telecom Services Market, By Transmission |
6.2.1 Overview and Analysis |
6.2.2 Malaysia Telecom Services Market Revenues & Volume, By Wireline, 2021-2031F |
6.2.3 Malaysia Telecom Services Market Revenues & Volume, By Wireless, 2021-2031F |
6.3 Malaysia Telecom Services Market, By End-use |
6.3.1 Overview and Analysis |
6.3.2 Malaysia Telecom Services Market Revenues & Volume, By Consumer/Residential, 2021-2031F |
6.3.3 Malaysia Telecom Services Market Revenues & Volume, By Business, 2021-2031F |
7 Malaysia Telecom Services Market Import-Export Trade Statistics |
7.1 Malaysia Telecom Services Market Export to Major Countries |
7.2 Malaysia Telecom Services Market Imports from Major Countries |
8 Malaysia Telecom Services Market Key Performance Indicators |
8.1 Average revenue per user (ARPU) for telecom services. |
8.2 Subscriber growth rate for mobile and broadband services. |
8.3 Network coverage and quality metrics, such as percentage of population covered by high-speed internet services. |
8.4 Customer satisfaction scores for telecom services. |
8.5 Investment in research and development for new technologies and services. |
9 Malaysia Telecom Services Market - Opportunity Assessment |
9.1 Malaysia Telecom Services Market Opportunity Assessment, By Service Type, 2021 & 2031F |
9.2 Malaysia Telecom Services Market Opportunity Assessment, By Transmission, 2021 & 2031F |
9.3 Malaysia Telecom Services Market Opportunity Assessment, By End-use, 2021 & 2031F |
10 Malaysia Telecom Services Market - Competitive Landscape |
10.1 Malaysia Telecom Services Market Revenue Share, By Companies, 2024 |
10.2 Malaysia Telecom Services Market Competitive Benchmarking, By Operating and Technical Parameters |
11 Company Profiles |
12 Recommendations |
13 Disclaimer |
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