Top Companies in North America Change and Configuration Management Market with Market Size | Suppliers 2025

Top Companies in North America Change and Configuration Management Market with Market Size

The North America Change and Configuration Management Market is expected to experience significant growth in the forecast period of 2025-2031. This can be attributed to the increasing need for companies to efficiently handle changes and configurations in their IT systems, as well as the growing adoption of advanced technologies such as cloud computing and DevOps. North America has always been at the forefront of technological advancements, setting the standard for global innovation. In the realm of change and configuration management, this trend continues, with several companies leading the market in this region.

These industry leaders have played a crucial role in shaping and driving the growth of the North American Change and Configuration Management Market. Through their innovative solutions and strategies, they have successfully addressed the evolving needs and challenges of organizations in managing change and configurations in their IT systems. Moreover, these companies have also actively contributed to the development of best practices and standards for change and configuration management, providing guidance to businesses on how to effectively implement these processes.

Their contributions have not only benefited organizations within North America but have also influenced the global market, leading to the widespread adoption of these best practices and driving the growth of the overall industry. According to 6Wresearch, the North America Change and Configuration Management Market size is projected to grow at a CAGR of 14.4% during the forecast period of 2025-2031.

List of the Leading Companies in the North America Change and Configuration Management Market

1. IBM

IBM is a global technology powerhouse, offering advanced solutions in cloud computing, artificial intelligence, data analytics, and enterprise IT infrastructure. With over a century of experience, IBM has been a pioneer in shaping the IT landscape and continues to lead in the North American Change and Configuration Management market. Its robust IT service management (ITSM) solutions, including IBM Cloud and IBM Control Desk, help enterprises automate change processes, improve IT governance, and minimize downtime. IBM’s AI-powered automation tools enable organizations to predict, plan, and execute changes efficiently, ensuring business continuity and compliance with industry regulations.

2. Microsoft

Microsoft is a global leader in enterprise technology, offering innovative solutions that empower businesses to optimize IT operations. In the Change and Configuration Management market, Microsoft provides comprehensive tools such as Microsoft Endpoint Configuration Manager (formerly SCCM) and Azure DevOps, which enable organizations to manage software deployment, automate updates, and track system changes effectively. Microsoft’s cloud-native solutions, including Azure Governance and Security Center, ensure seamless configuration management across hybrid and multi-cloud environments. Its integration with AI and analytics enhances visibility into IT assets, reducing risks associated with unauthorized changes and security vulnerabilities.

3. BMC Software

BMC Software is a global leader in IT service and operations management, providing enterprise-grade solutions for change, configuration, and asset management. The company’s flagship product, BMC Helix ITSM, is an AI-driven platform that streamlines change management by automating workflows, reducing manual errors, and improving IT efficiency. BMC’s robust Change and Configuration Management Database (CMDB) ensures complete visibility of IT assets, helping businesses mitigate compliance risks and optimize system performance. With its extensive portfolio of cloud, AI, and automation technologies, BMC Software supports enterprises in their digital transformation journeys while maintaining IT stability and security.

4. CA Technologies

CA Technologies, a subsidiary of Broadcom, specializes in enterprise software solutions that enable businesses to manage IT changes efficiently. Its Change and Configuration Management solutions focus on automating complex workflows, minimizing disruptions, and improving system performance. CA Service Management (CASM) provides end-to-end visibility into IT assets, allowing enterprises to track, control, and audit changes with precision. The company’s solutions integrate with DevOps, ITIL, and cloud environments, making them a preferred choice for organizations seeking agility, security, and regulatory compliance.

5. Hewlett Packard Enterprise (HPE)

Hewlett Packard Enterprise (HPE) is a global IT leader known for its innovative solutions in cloud computing, security, and infrastructure management. In the Change and Configuration Management market, HPE provides advanced tools such as HPE Service Manager and HPE OneView, which help businesses automate IT workflows, enhance operational efficiency, and maintain system compliance. HPE’s solutions enable organizations to gain real-time insights into IT changes, reducing downtime and improving risk management. With a focus on AI-driven automation and predictive analytics, HPE helps businesses achieve seamless digital transformation while ensuring IT stability.

6. ServiceNow Inc.

ServiceNow is a market leader in IT service and operations management, providing cloud-based solutions that streamline Change and Configuration Management processes. Its flagship product, ServiceNow ITSM, enables businesses to automate change approvals, track system modifications, and ensure IT compliance with minimal disruption. ServiceNow’s AI-driven change advisory tools help organizations assess risks and implement changes efficiently, reducing operational downtime. With its seamless integration capabilities across various IT ecosystems, ServiceNow empowers enterprises to enhance IT agility, improve security, and maintain regulatory compliance in dynamic business environments.

7. Micro Focus International PLC

Micro Focus is a global software provider specializing in IT operations, application modernization, and security solutions. Its Change and Configuration Management tools, such as Micro Focus CMDB and Change Manager, enable businesses to gain full control over IT assets, automate change processes, and ensure system compliance. The company’s AI-driven analytics enhance IT visibility, reducing risks associated with unauthorized modifications and configuration drift. Micro Focus solutions are widely used by enterprises seeking to improve IT governance, optimize system performance, and achieve seamless digital transformation.

8. SAP SE

SAP SE is a global leader in enterprise software, providing comprehensive solutions for business process management and IT governance. Its Change and Configuration Management offerings, such as SAP Solution Manager and SAP Cloud ALM, help enterprises automate IT operations, manage system updates, and ensure compliance with industry regulations. SAP’s advanced analytics and AI-driven automation capabilities enable businesses to proactively monitor changes, minimize disruptions, and optimize IT infrastructure. With a strong presence in the North American market, SAP continues to innovate in digital transformation and IT service management.

9. SolarWinds Worldwide LLC

SolarWinds specializes in IT infrastructure management, offering intuitive and scalable solutions for Change and Configuration Management. Its products, such as SolarWinds Network Configuration Manager (NCM), provide businesses with real-time monitoring, automated configuration backups, and compliance reporting. SolarWinds’ tools help organizations simplify IT operations, enhance security, and reduce risks associated with unauthorized system changes. The company’s cost-effective and user-friendly approach makes it a preferred choice for businesses of all sizes.

10. Dell EMC

Dell EMC is a global technology leader known for its expertise in cloud computing, IT infrastructure, and data storage solutions. In the Change and Configuration Management market, Dell EMC provides enterprise-grade solutions that enable businesses to track system changes, ensure compliance, and optimize IT asset management. The company’s automation-driven tools help organizations minimize downtime, enhance security, and adapt to evolving technological landscapes.

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