How big is the Warranty Management Market | Industry Trends & Growth Insights 2025

What is the size of Warranty Management Market?

The primary factors fueling the recent growth cover rising product complexities, rising consumer expectations for efficient after-sales service, a growing adoption of automated claim processing solutions, and the integration of AI-driven analytics, which improve customer experience, lower costs, and optimize warranty lifecycle management across industries.

Growth Factors for Warranty Management Industry

• Growing consumer expectation for faster and more transparent claim settlements.
• Increasing adoption of cloud-based warranty management platforms.
• Involvement of AI and analytics in predictive warranty insight.
• Heightened need to combat warranty fraud and reduce operational costs.
• Increase in connected devices leading to increased warranty data points.

Warranty Management Market Trends

Warranty Management Market trends reflect a shift to cloud-based platforms with scalability and real-time claim processing. The use of AI and predictive analytics allows manufacturers and service providers to anticipate product failures and manage warranties proactively. Automated workflows are improving operational efficiencies, and integration to CRM and ERP systems improves customer engagement and service throughput. Firms are focused on delivering seamless digital warranty registration and claim services, and the rise of connected devices means warranty teams are collecting valuable data to optimize the warranty process.

Emerging Developments in the Warranty Management Market

The Warranty Management Market developments emphasize AI-driven platforms that automate claims validation, fraud detection, and customer notifications. Vendors are launching mobile-enabled solutions to allow customers quick access to warranty information. Blockchain technology is being tested to improve transparency and traceability in warranty processes. Strategic partnerships between warranty providers and OEMs are expanding integrated offerings, while subscription-based models are supporting small and medium businesses. These advancements are transforming warranty management into a value-driven component of customer loyalty strategies.

List of Leading Companies in the Warranty Management Market

Some of the leading companies include:

• Oracle Corporation
• SAP SE
• IBM Corporation
• Astea International Inc.
• PTC Inc.
• Wipro Limited
• Infosys Limited

Frequently Asked Questions About the Market Study (FAQs):